Shipping + PickUp
Local Pickup and Farmers Market Preorders
All local Pick Up and Farmers Market Preorders are free of charge. At checkout, please choose the time and date that works best for you. If listed pick up times are not available for you, please email us with a date & time that works best for you and we will do our best to accommodate your schedule.
Addressing Shipping Fees for Brown Bitz Family Kitchen
We apologize for any inconvenience that our shipping charges may cause. We understand that in a world where free shipping is the norm, our fees may come as a surprise. However, it's important to note that our products are perishable and require refrigeration to maintain their freshness for over two months. Brown Bitz Family Kitchen takes pride in delivering restaurant-quality products that are top 8 allergen-free, vegan, and free of preservatives, dyes, and fillers.
Our team trusts FedEx's guaranteed two-day nationwide delivery service and includes custom-reusable box liners and ice packs to ensure that your purchases arrive safely and ready to enjoy. We ship orders from our kitchen Monday through Thursday and deliver nationwide, including Alaska and Hawaii.
Refunds & Returns
BBFK Foods takes pride in offering a satisfaction guarantee for our products. In the event that you are unsatisfied with your purchase, we provide a refund or replacement product upon contact within 7 days of purchase.
Please note that all our items are perishable and require refrigeration both before and after opening. BBFK Foods cannot be held responsible for any products that have been improperly stored.